Privacy Policy

Personal Information Collected

The Company collects the following personal information for membership registration, consultations, service applications and similar purposes.

ο Items collected: name, contact number, email address, company information, service usage records, access logs, cookies, access IP information, payment records

ο Collection methods: website, written forms, fax, telephone, consultation board, email

Purposes of Collection and Use

The Company uses the personal information it collects for the following purposes.

ο Performance of contracts for the provision of services and settlement of fees for services provided

Provision of content, payment for paid services, identity verification for financial transactions, and financial services

ο Member management

Identity verification for the use of membership services, personal identification, confirmation of intent to join, age verification, handling of complaints and other civil petitions, and delivery of notices

Retention and Use Period

In principle, personal information is destroyed without delay once the purposes of its collection and use have been achieved. However, where it must be preserved under applicable laws, the Company retains member information for the periods prescribed by those laws, as set out below.

Items retained: name, date of birth, gender, payment records

Legal basis: Credit Information Use and Protection Act

Retention period: 5 years

Items retained: mobile phone number, email address, service usage records, access logs, cookies

Legal basis: Act on the Consumer Protection in Electronic Commerce, Etc.

Retention period: 5 years

Records of payments and the supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)

Records of consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, Etc.)

Records of the collection, processing and use of credit information: 3 years (Credit Information Use and Protection Act)

Destruction Procedures and Methods

In principle, the Company destroys personal information without delay once the purposes of its collection and use have been achieved. The destruction procedures and methods are as follows.

ο Destruction procedure

Information you enter for membership registration and similar purposes is moved to a separate database (or, for paper records, a separate filing cabinet) once the purpose has been achieved. It is stored there for a certain period for information protection reasons under internal policies and other applicable laws (see Retention and Use Period) and then destroyed. Personal information moved to the separate database is not used for any purpose other than retention unless required by law.

ο Destruction method

- Personal information stored as electronic files is deleted using technical methods that make the records unrecoverable.

Provision of Personal Information

In principle, the Company does not provide users’ personal information to outside parties, except in the following cases.

- Where users have given prior consent

- Where required by law, or where an investigative agency requests it for investigative purposes in accordance with the procedures and methods prescribed by law

Outsourcing of Collected Personal Information

The Company does not entrust your information to outside companies without your consent. Should such a need arise in the future, we will notify you of the contractor and the nature of the entrusted work and, where necessary, obtain your prior consent.

Rights of Users and Legal Representatives and How to Exercise Them

Users and legal representatives may at any time view or correct the registered personal information of the user or of the child under 14 concerned, and may also request termination of membership.

To view or correct the personal information of a user or a child under 14, click “Change Personal Information” (or “Edit Member Information,” etc.); to terminate membership (withdraw consent), click “Cancel Membership.” After completing identity verification, you can view, correct or cancel directly. Alternatively, contact the Chief Privacy Officer in writing, by phone or by email, and we will take action without delay.

If you request the correction of an error in your personal information, we will not use or provide that personal information until the correction is complete. If incorrect personal information has already been provided to a third party, we will notify the third party of the correction without delay so that it can be corrected.

Personal information terminated or deleted at the request of a user or legal representative is handled as specified in “Retention and Use Period of Personal Information Collected by the Company” and is processed so that it cannot be viewed or used for any other purpose.

Installation, Operation and Refusal of Automatic Personal Information Collection Devices

The Company does not operate devices, such as cookies, that collect personal information generated automatically when you use internet services.

Contact Information for the Chief Privacy Officer

To protect customers’ personal information and handle complaints related to personal information, the Company has designated the department and Chief Privacy Officer below.

Customer service department: [Department name]

Contact person: [Name]

Phone: +82-2-407-0680

Email: [Email address]

You may report any complaints regarding personal information protection that arise from your use of the Company’s services to the Chief Privacy Officer or the responsible department. The Company will respond to users’ reports promptly and thoroughly.

If you need to report or seek advice on any other infringement of personal information, please contact the organizations below.

1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)

2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)

3. Internet Crime Investigation Center, Supreme Prosecutors’ Office (http://icic.sppo.go.kr/02-3480-3600)

4. Cyber Terror Response Center, Korean National Police Agency (www.ctrc.go.kr/02-392-0330)